Toll-Free (800) 717-0751
Business Hours 8AM to 5PM Eastern Time

CashiPads 6:03 PM

Frequently Asked Questions

What kind of iPads do you accept?
    We accept any kind of iPad whether it is used, new, or even broken. We are probably the only site that offers to buy your "broken" iPad, unlike many others who would accept it as a donation.

How do I ship my iPad out to you?
    After filling out the form, we will send you via email a prepaid shipping label which you print out and attach to the package. This guarantees that you will not pay a penny for shipping because it is on us.

When do I get paid?
    Upon receiving your iPad, we inspect it to make sure it is as you described, we will then send you the payment via paypal or a certified check (2-4 days) depending on what you choose when you fill out the form.

What if you decide my iPad is not as I described?
    You will be given a second offer based on our inspection of the iPad and what the current market value is or you will have the option to have it shipped back to you at your expense.

Why should I sell my iPads to you and not to another company?
    Unlike other sites, we do not pay you less than the real fair value of your iPad and guarantee you top dollar for it while offering a fast turnaround in getting your payment to you as soon as possible.

Do you have a phone number to contact you?
    Unfortunately, not at this time. However, you have the advantage of email support because we are able to reply to your questions/comments 7 days a week including weekends which is usually not offered with phone support.

How do I know if you received my iPad package?
    With the FREE shipping label we provide to you, it has a preprinted tracking number on it to track the status of the package. We will also notify you via email upon receiving it.

What happens to my personal data on the iPad?
    We encourage you to delete everything before shipping out your iPad. However, should you forget, we do so as part of our inspection procedures so that your data will be wiped out completely.

What if I want to sell more than one iPad?
    Because each iPad is unique in its own way, we require you to use a separate order request for each one.

Now it's our turn to ask you a question! Fill in the blank:

  1 out of ___ people in the United States have searched for Sell My iPad, and 1 out of ___ searched for Buy My iPad.
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